• Director of Account Management

    Job Locations US-IN-INDIANAPOLIS
    Job ID
  • Overview

    Job Summary:


    Accountable for leading the national account management team that’s responsible for achieving annual revenue and profit goals for existing business partners in DEFENDERS Marketing.



    Essential Functions:

    • Establishes, casts, and executes vision and strategies for existing business partner growth. Engages the Chief Marketing Officer and the Vice President, Digital & Partnerships to gain commitment to and resources for those strategies
    • Leads national account management team to improve performance from current partners
    • Holds self and leaders around the Circle of Life fully accountable in order to deliver Primary or better results
    • Builds relationships and collaborates with business partners to create new lead generation channels
    • Capable of and willing to act on his/her own. Seeks responsibilities and takes action without explicit instructions.  Brings the game to the Vice President, Digital & Partnerships
    • Manages the successful on-boarding of new partners
    • Serves as primary liaison to the sales team to ensure lead quality and close rates
    • Builds and develops a high-performing team of national account managers
    • Ensures growth, training, compensation, and benefit opportunities are aligned and available to all employees
    • Collaborates with marketing analysts and partnerships team to review results daily, identify trends, and build data-supported strategies to grow the business
    • Utilizes proven methods of analysis (inductive and deductive) to determine root cause of issues and identify/evaluate alternatives
    • Solves complex problems within and beyond his/her direct responsibility
    • Communicates with and engages others. Drives understanding and alignment in Partnerships, Marketing and around the Circle of Life
    • Expresses ideas and strategy with clarity to frontline, team, peers, and Marketing Leadership Team (MLT)
    • Persuades through formal and informal presentation


    Background & Education:


    Education: Bachelor’s degree (Marketing focused preferred).


    Skills/Background:Extensive and broad knowledge of marketing fundamentals, practices, media types. Strategic planning with strong thought-leadership capability, business experience and big picture focus while driving accomplishment of company goals.


    Minimum Years of Experience: 10+ year’s marketing leadership experience

    If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team. 


    All qualified applicants to DEFENDERS will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran's status, age, or disability.


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